Protecting Your Data
Having a regular database backup schedule is very important to protect your data in the event of a catastrophic hardware failure. The data in the WHD database is the only thing that cannot be easily replaced after a hard disk failure.
Using the Backup Scheduler on the FrontBase Database
The Web Help Desk can automatically make scheduled backups on the embedded FrontBase database. Embedded FrontBase backups are located at <WebHelpDesk>/FrontBase4/Backups/whd.fb by default. A custom backup location can be selected instead, but it must reside on a local drive – backing up a FrontBase database to a network share is not supported. Therefore, it is incumbent upon you to make sure the FrontBase backups are copied to another drive periodically. Each backup file contains a complete snapshot of the data at the time the backup was made – incremental backup is not an option.
Using the Backup Scheduler with Other Databases
The backup scheduler can also execute a backup command. In the example above, a command is given to the "mysqldump" utiity to generate a backup of the WHD database. Refer to your database vendor's documentation for more specific examples of how to backup via command line.